Privacy Policy
Effective January 1, 2026
D&R Las Cruces Concrete & Masonry, lascrucesconcreteandmasonry.com, office@lascrucesconcreteandmasonry.com
Who this policy covers
This policy explains how D&R Las Cruces Concrete & Masonry handles the information you share when you use our website, call us or ask for an estimate. We're a masonry contractor in Las Cruces, NM, and this site exists so homeowners can learn about our work and reach us.
It applies to every page on this site, starting with our home page. If you want to know more about who we are, our about page covers that.
What we collect through our forms
When you fill out our estimate or contact form, we collect what you type in. That usually means your name, phone number, email address, the property address and a short description of the job.
Our contact form is run by a third-party form provider, so your answers pass through their system before they reach us. That provider handles the data under its own privacy terms.
If you call us at (575) 222-9031 or email us, we keep the details you give us so we can follow up on your project.
What we collect automatically
Like most websites, ours can collect basic technical information when you visit. This can include your browser type, device type, the pages you viewed, how long you stayed and the general area your connection comes from.
We may use analytics tools to gather this, so we can see which pages people find useful and fix the ones they don't. This information is looked at in summary form and isn't used to identify you personally.
Cookies
Cookies are small files your browser stores so a site can remember things between visits. Our site and the tools it uses, such as analytics and the contact form, may set cookies.
You can block or delete cookies in your browser settings. The site will still work, though some features like the form may not behave as smoothly.
How we use your information
We use what you send us to answer your questions, schedule your estimate, plan and do the work, send invoices and follow up after the job.
We use site data only to understand how the site is used and to improve it.
We don't sell your personal information, and we don't rent or trade it to marketers. We share it only with the service providers who help us run the business, such as the form provider, and only as far as they need it, or when the law requires us to.
How long we keep it
We keep estimate requests and job records as long as we need them to finish the work, answer questions about it later and meet our tax and legal record-keeping duties.
If you reached out and we never did a job for you, we don't hold on to your details any longer than is useful. You can ask us to delete them sooner.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, unless we have to keep it for legal or tax reasons.
You can also ask us to stop contacting you at any time. Depending on the state you live in, you may have additional rights under that state's privacy laws, and we'll honor those where they apply.
We respond within 1 business day to let you know we received your request, and then we take care of it as soon as we reasonably can.
How we protect your information
We limit who on our team can see customer details to the people who need them for your job. We also rely on providers that use standard security measures.
No website or email system is perfectly secure, so please don't send payment card numbers or other sensitive financial details through the form or by email.
Children's privacy
This site is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy if our site or the tools behind it change. The current version will always be on this page.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (575) 222-9031 or reach us through our contact page. Our phone hours are Monday through Friday, 6 AM to 10 PM, and Saturday and Sunday, 8 AM to 10 PM.
Tell us what you need, and we'll work with you until it's handled.